We’ve all done it. Professional or personally we’ve hidden behind an email or text as opposed to picking up the phone and actually speaking to someone. As Verizon will tell you, I am as guilty as anyone at this, which is somewhat hypocritical considering I manage a small call center. Whether the communication is positive… Read More
Author: Greg Bruey
Whistle While You Work
In a professional office environment, whistling along to the music probably isn’t the best idea. I catch myself doing it…and tapping my feet…and playing the drums with my fingers on my desk. I know fellow Proforma blog contributors Tony Zayas and Kendra Smith can probably hear me doing it, but they’re too nice to tell me to… Read More
Take the COLD Out of Cold Calling
“I LOVE PICKING UP THE PHONE AND MAKING COLD CALLS!” Your first reaction to someone saying this to you might be, “What asylum did they just escape from?”. After a little bit of thought, your second reaction should probably be, “how do I get this person on my payroll?” Many salespeople can grow their business… Read More