With the advent of spring comes one of the most polarizing holidays on the calendar – April Fools’ Day. No other day of the year so clearly divides the populace into two distinct categories of people: those pulling pranks on those around them and having a good laugh, and the groaning crowds of people looking… Read More
Tag: Fun
Back when I was growing my original Proforma distributorship, I was teaching one of our newer sales reps how to conduct field calls. In my view, field calling is a lost skill. Sadly, in this day of email and voicemail, salespeople think they don’t need to get out and do field calls. I strongly disagree… Read More
Following the ‘3F’ Philosophy
After 20 years in client service in one role or another, I have come to rely on what I lovingly refer to as the ‘3F’ philosophy for evaluating client relationships and thus, how to know what relationships to spend time cultivating and which ones to let go. WHAT? You say. Let a client relationship go?… Read More