Proforma Blog

  • About Proforma
  • Proforma.com
  • Contact Us

Tag: Password Tools

Leadership

Be Positive: What’s In It for Them?

I am the leader of a six-person technology Help Team that averages 700 calls per week and an additional 400 emails. We have thousands of unique callers asking both routine and out-of-the-box questions. The guideline that we are working on when assisting customers is:  Be Positive: WIFT. What does WIFT mean?  What’s In It for… Read More

Posted 9 years ago December 17, 2013
By Barbara Sulik
0

Archives

Search

Categories

Proudly powered by WordPress | Theme: tdMacro by Themes Harbor