Bringing value to your customers should always be the focus of your business and is usually one of the top reasons why your customer returns. Value can mean different things to different people. In the dictionary three definitions of value include the following: “The regard that something is held to deserve; the importance, worth, or… Read More
Tag: Service
The Lost Art of Service
Two simple words that are the holy grail to millions of businesses. It is the defining ingredient for success or failure. People invest their futures and their blood sweat and tears, their time with family, their money, their dreams – all into having a business in the hopes of its success. But what truly makes… Read More
Placing Service Ahead of Sales: A Way to Increase Your Reoccurring Revenue
You’re calling on a new customer… do you lead with sales or service? Obviously, you want the sale, especially if you work on 100% commission. But, are we missing the art of providing customer service at the point of the sale? Do you find out what the customer actually needs, or do you lead in… Read More
Jess’ How To…Create an Impactful Tagline
Got Milk? Just Do It. Melts in Your Mouth, Not in Your Hands. What Happens Here Stays Here. Have It Your Way. Distilled in hell. We’re Chicken. No more late fees. The start of more. A good place to sit and eat. Ask why.… Read More
Promotional Products for the Gridiron
As we enter into the month of August, the days start to get shorter, a little cooler, and a sense of relaxation takes over. The kids go back to school, their extracurricular activities kick in, and the carpooling begins. This quickly takes your sense of relaxation into coordination and communication overload. Don’t fret for too… Read More
Happy Dyngus Day!
For those of you who aren’t familiar, today is Dyngus Day. It is a day to celebrate Polish Pride. Buffalo, NY prides itself as being the Dyngus Day Capital of the World by hosting the largest concentration of festival locations, live polka music, and authentic traditions. Read more about it at http://www.dyngusdaybuffalo.com/whatisdyngusday.html. Why should you… Read More