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Tag: Unhappy Customers

Customer Service

Your 6 Step Guide to Handling Customer Complaints

Whether you made a mistake on an order, your supplier made a mistake on an order or your customer just isn’t happy with the product, you’d be hard-pressed to find a distributor that hasn’t received a complaint in their years of business. Here’s the bad news: how you handle a customer complaint can affect the… Read More

Posted 3 years ago November 6, 2019
By Nikki McNeeley
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